Care England Welcomes Sir Julian Hartley as New CEO of CQC, but Warns of Challenges Ahead

Care England, the leading voice of adult social care, acknowledges the appointment of Sir Julian Hartley as the new Chief Executive Officer of the Care Quality Commission (CQC).

Professor Martin Green OBE, Chief Executive of Care England, offered a tempered optimism regarding this leadership change while reminding of the enormous task that lies ahead.

“Sir Julian Hartley steps into this role at a critical juncture for the CQC. While his appointment brings a wealth of leadership experience, the systemic challenges within the CQC are profound. The sector has long called for urgent reform, as reflected in Dr. Penny Dash’s independent interim review, which outlined major operational failings, delays in inspections, and a loss of credibility. Sir Julian now has the chance to lead the organisation through one of the most transformative periods in its history.

 

Inheriting an organisation that is not just in need of structural overhaul but one whose ability to rebuild trust within the sector has been seriously compromised, comes as no small task; but it is one that, if executed properly, could be incredibly powerful and rewarding for everyone who relies on adult social care. Sir Julian has the opportunity to create lasting change, but this can only happen if the entire CQC listens to the voices of care providers and commits to delivering measurable improvements. We remain ready to support the CQC in achieving this, but real action and accountability must follow.”

Care England stands ready to support Sir Julian Hartley in his new role, ensuring that any changes to the CQC serve in the interests of those both receiving and providing care.