From: Freedom of Information <foi@norfolk.gov.uk>

Sent: 22 April 2021 07:05

To: Louis Holmes

Subject: ENQ-471426-P6Y5N5 Care England - FOI

Dear Ms Holmes

Freedom of Information Request ENQ- 471426-P6Y5N5

I refer to your request for information dated 1 April 2021.

You asked for:

2020/21

1. Please confirm where you have published online, your Local Authority 2020/21 Over 65 Nursing, Nursing Dementia, Residential and Residential Dementia Fee Rates. Please provide a link to where this communication was published, and a copy of any media sent to Providers evidencing this decision (link).

Our response:

https://www.norfolk.gov.uk/business/supplying-norfolk-county-council/norfolk-care-market/information-resources-and-engagement/information-to-help-you/contracts-and-cost-of-care/accreditation/care-home-providers

Cost of care 2020 21 - Norfolk County Council

2021/22

2. Please confirm whether you have decided your 2021/22 Over 65 Nursing, Nursing Dementia, Residential and Residential Dementia Fee Rates. (yes/no).

If yes:

When was the decision made (date)? Please provide a link to the dated document confirming this decision (link)

Our response: 12 January 2021

Document.ashx (cmis.uk.com)

From what date is the 2021/22 fee rate to be applied (date)

Our response: 12 April 2021

Where are the rates published currently online for Providers? Please provide a link and a copy of any media sent to Providers evidencing this decision (link)

Our response: Document.ashx (cmis.uk.com)

How were, or are Providers consulted on this decision (free text)?

Our response:

In October and November 2020, 4 engagement events were held with the provider sector to discuss fee uplifts for 2021/22. Following Cabinet’s decision in principle to the recommendations, a consulation process was undertaken with the residential and nursing home sector, see attached letter and questionnaire (Cost of care 2021/22 - Norfolk County Council). The consulation period ran from 22 January through to 18^th February 2021. Out of the 188 organisations sent the consultation letter, 23 providers completed the questionnaire and 2 submitted emails. All comments received were incorporated into the report to James Bullion Executive Director. All providers who responded to the questionnaire were written to going through the points that they had made and the actions that the Council would be taking to address. The majority of concens raised were about covid related costs and how these would be funded going forward. There are two provider engagment events, on 16^th and 21^st April 2021 “Understanding the long term impact of Covid on providers' operations and costs”. The outputs from this work will be fed into the cost of care review that is to be undertaken during 2020/21 to inform the usual price for 2022/23.

If no:

e. When will the decision be made (date)?

f. What is the process and timeline remaining for this unmade decision (free text)? Please provide a link to any documents outlining the current process with provisional or draft proposals being considered (link)

g. How are Providers to be consulted on the decision (free text)?

h. Where will the decision be published online for Providers? Please provide a link (link)

i.From what date is the 2021/22 fee rate to be applied (date)

j. Are there any circumstances which will result in a fee uplift not being provided (free text)? Please provide a link to where this is explained for Providers (link)

Our response 2e) to j) Not applicable

3. For rates which are above the Base Fee Rates published, please confirm:

k. What percentage uplift or mechanism was applied to each fee or care type for 2020/21 (percentage/free text)

Our response: Page 242 of the full report accessible via this link

Cost of care 2020 21 - Norfolk County Council

l. What percentage uplift or mechanism is to be applied to each fee or care type for 2021/22 (percentage/free text)

Our response: Page 47 of the full report accessible via this link

Cost of care 2021/22 - Norfolk County Council

4. Please provide details of the provider representative association/s that you engaged with on all matters relating to over 65’s care homes:

m. Association/s name/entity (free text)

n. Name of the primary contact (name)

o. Email address (email address)

p. Postal address (postal address)

q. Contact number (telephone number)

Our response:

Norfolk Care Association
Christine Futter Chief Operating Officer
www.norfolkcareassociation.org.uk
St Clements House, 2 – 16 Colegate, Norwich, NR3 1BQ
Tel: 01603 629211

5. Can you please confirm which Local Authority/Authorities your response is on

behalf of (free text).

Our response: Norfolk County Council.

If you are dissatisfied with our handling of your request you have the right of appeal through the Council’s internal review procedure by setting out the grounds of your appeal in writing to:

foi@norfolk.gov.uk

or Information Compliance Team

County Hall

Martineau Lane

Norwich

NR1 2DH

An appeal should be submitted within 40 working days of the date of this notice and should be identified as "FOI Appeal".

If you are dissatisfied after pursuing the complaints procedure, you may apply to the Information Commissioner under Section 50 of the Act for a decision whether your request for information has been dealt with in accordance with the requirements of Part I of the Act. Refer to the ICO Website at: https://ico.org.uk/concerns/ for advice on how to report a concern. Or you can write to them at:

First Contact Team

Information Commissioner's Office

Wycliffe House

Water Lane, Wilmslow

Cheshire

SK9 5AF

Yours sincerely

Bev Whittaker, Senior Information Compliance Officer

Information Compliance Team, Insight and Analytics, Strategy and Transformation

Tel Dept: 01603 222661

Bays 7,8 & 9, Ground Floor, South Wing, County Hall, Martineau Lane, Norwich

From: Freedom of Information
Sent: 01 April 2021 11:07
To: 'Louis Holmes' <LHolmes@careengland.org.uk>
Subject: ENQ-471426-P6Y5N5 Care England - FOI

Good Morning,

Freedom of Information Act 2000 – Information Request ENQ-471426-P6Y5N5

Thank you for your request for information under the Freedom of Information Act 2000 received on 01 April 2021.

We have up to 20 working days in which to deal with your request; however, the current circumstances relating to Coronavirus (COVID-19) may impact on our ability to meet deadlines and so we may take longer to provide you with a response.

If we require clarification regarding your request, we will contact you to explain this. The 20 working day period will then start from the day that we receive your clarification.

You will also be informed in advance if there is a charge for supplying copies of the information.

Please also be aware that, if the requested information contains references to any third parties, we may need to consult these individuals about the release of their personal data before making a decision whether or not to release the information to you.

We will also provide an explanation if any information is not released to you.

For future reference please note that you can now submit FOI/EIR requests through our new online webform which can be found at https://www.norfolk.gov.uk/what-we-do-and-how-we-work/open-data-fois-and-data-protection/freedom-of-information/about-the-foi-act-and-making-a-request.

Should you have any queries regarding your request, please contact the team by email information.management@norfolk.gov.uk or by telephone 01603 222661.

Yours sincerely,

Sarah Cooper, Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich